These Terms replace all earlier versions.
These Terms and Conditions ("Terms") are a binding agreement between you and Rock Happy Living LLC, a Texas limited liability company doing business as Healthy Thriving Woman™, Ageless Thriving Woman™ and the UNdiet Method™ ("Company," "we," "us" or "our"). They apply to your use of laurierock.com and any related websites, landing pages, apps, online communities, emails, social media, podcasts, complimentary resources, events, courses, programs, memberships and coaching services we offer (together, the "Services").
By accessing or using the Services, creating an account, or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
Some programs have their own written agreement, such as our Coaching Program Agreement. If that agreement conflicts with these Terms, the program agreement controls for that program.
You must be at least 18 years old and able to enter a binding contract to use the Services or make a purchase.
3.1 The Services are for educational and informational purposes only. They are not intended as medical advice and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
3.2 Laurie Rock is a certified holistic health practitioner and coach. In this role she does not practice medicine, nursing or any other licensed healthcare profession, and she does not diagnose conditions, prescribe medications or order treatment. Your use of the Services does not create a physician-patient or any other healthcare provider-patient relationship. The Services are not psychotherapy or counseling, and they do not provide legal, tax or financial advice.
3.3 Always consult your physician or licensed healthcare provider before starting, stopping or changing any medication, supplement, nutrition plan, fasting practice or exercise program. This is especially important if you are pregnant or breastfeeding, take prescription medications, have diabetes, heart, kidney or liver conditions, have a history of disordered eating, or have any other medical condition. Never disregard professional medical advice or delay seeking it because of something you read, watched or heard through the Services.
3.4 The Services are not for emergencies. If you think you may have a medical or mental health emergency, call 911 right away.
3.5 Our full Educational and Medical Disclaimer is part of these Terms.
4.1 We may make laboratory testing, hormone therapy, peptides, prescription medications or other medical services available through independent third-party medical partners ("Medical Partners"). Those services are provided and overseen solely by the Medical Partner's licensed clinicians, under the Medical Partner's own agreements, consents and privacy practices. We are not responsible for Medical Partner services, products or decisions.
4.2 Any explanation of lab results by the Company is educational coaching only. Optimal or functional ranges we share are educational targets, not diagnostic criteria. Your licensed healthcare provider is responsible for interpreting your results and making medical decisions.
5.1 Statements about dietary supplements and wellness products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.
5.2 We may earn commissions, practitioner pricing or referral fees when you purchase through links, codes or dispensaries we share, including supplement dispensaries, product companies and Medical Partners. We only recommend what we believe in, and you are never required to buy anything.
5.3 Products sold by third parties are governed by those companies' terms, warranties and return policies.
6.1 Prices are listed in U.S. dollars and may change at any time before purchase. We may correct pricing errors and may decline or cancel any order.
6.2 By making a purchase, you authorize us and our payment processors to charge your payment method for the full price and any applicable taxes.
6.3 Payment plans. When a program is offered with a payment plan, the plan is a way to pay for the full program over time. It is not a subscription you can cancel. You authorize automatic charges on each scheduled date until the full price is paid, and you remain responsible for the full price even if you stop participating. If a payment fails, we may pause your access until the account is current, and the remaining balance may become due as described in the program's agreement or checkout page.
6.4 Memberships and subscriptions. If you purchase a recurring membership (billed monthly or annually until cancelled), it renews automatically at the price shown at checkout. You may cancel future renewals at any time by emailing [email protected], at least 3 days before your next billing date. Cancelling stops future charges. It does not refund charges already made, and your access continues through the end of the current billing period.
6.5 Enrollment and deposits. Enrollment reserves a limited seat in a program and may happen before the program start date, including access to onboarding or preparatory materials. Any deposit paid to reserve a seat is non-refundable, is applied toward the program price, and is kept regardless of participation, withdrawal or program start date.
7.1 ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS, PARTIAL REFUNDS OR CREDITS for programs, coaching, courses, digital products, memberships, workshops, masterclasses, events or other Services, for any reason, including change of mind, non-use, not attending live sessions, schedule conflicts, dissatisfaction with results, or personal, financial, medical or emotional circumstances.
7.2 Because digital products and program access are delivered immediately, to the extent permitted by law, you waive any cooling-off or withdrawal period once access is provided.
7.3 Payment plan balances remain owed in full.
7.4 The only exception: if we cancel a program before it is delivered and do not offer a comparable replacement, we will refund the portion paid for the part not delivered.
7.5 Physical products sold directly by the Company, if any, may be returned only as stated in our Return Policy.
7.6 Checkout acknowledgment. At checkout, you will be asked to confirm: "I have read and agree to the Terms and Conditions, and I understand that all sales are final and non-refundable." A purchase cannot be completed without this confirmation.
8.1 If you have a billing concern, you agree to contact us first at [email protected] so we can help. We respond within 3 business days.
8.2 You agree not to file a chargeback or payment dispute for a purchase covered by the No Refunds Policy. If a chargeback is filed, we may immediately suspend or end your access to all Services and may share your purchase records, agreement acceptance, login and usage records, and communications with the payment processor. You agree to pay any amounts found owed plus the processor's dispute fees and reasonable collection costs, to the extent permitted by law.
9.1 You are responsible for keeping your login information private. Program access is for you only and may not be shared.
9.2 Access to program content, replays and communities lasts for the period stated at purchase. If no period is stated, access lasts for the life of the program as offered by the Company. We may move content to new platforms and will give reasonable notice of major changes.
10.1 Our communities are built on kindness, respect and privacy. You agree not to harass or shame others, share another member's personal information or stories outside the community, give medical advice to other members, post spam, promote your own business without permission, or solicit other members for competing or related services.
10.2 We may remove posts or members who break these guidelines, without refund.
10.3 Group calls may be recorded and shared with participants. You may turn off your camera and use a first name only if you prefer. Recordings may also be used within our programs for training purposes.
11.1 You keep ownership of content you post. You give us a license to host and display it within the Services so the community can function.
11.2 Permission to share. By participating in our programs, events or community, you give us permission to share photos (including group photos), video, recordings, testimonials, stories, wins and before-and-after results, for training, social media and marketing, without payment to you. You may opt out of any or all of this at any time by emailing [email protected], and we will honor your choice going forward. We keep your personal health information, such as lab results, diagnoses, medications or medical history, private unless you give permission.
11.3 Nothing in these Terms limits your right to post an honest review.
12.1 All content in the Services, including trainings, recordings, guides, recipes, worksheets, frameworks, methods, logos and names such as the UNdiet Method™, Healthy Thriving Woman™, Ageless Thriving Woman™ and the W.H.O.L.E. Woman Alive Framework, belongs to the Company or its licensors and is protected by law.
12.2 When you purchase or access content, you receive a personal, non-transferable, non-exclusive license for your own personal, non-commercial use. You may not copy, share, resell, teach, record, distribute or create products or programs from our content without our written permission.
Every body and every life is different. We do not guarantee any specific result, including weight loss, lab changes, symptom changes or health outcomes. Testimonials reflect individual experiences, are not typical, and are not a promise of your results.
The Services may link to or use third-party websites, platforms and tools (such as Zoom, Skool, payment processors, Medical Partners and supplement dispensaries). We do not control and are not responsible for their content, policies or practices.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY CURRENT.
16.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY, LAURIE ROCK AND THEIR TEAM MEMBERS, CONTRACTORS AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM.
16.2 You agree to indemnify and hold harmless the Company and Laurie Rock from claims, losses and expenses, including reasonable attorneys' fees, arising from your breach of these Terms or misuse of the Services.
16.3 Some states do not allow certain limitations, so some of these limits may not apply to you.
17.1 Talk first. Before taking any other action, you agree to contact us in writing at [email protected] and give us 30 days to resolve the concern.
17.2 Binding individual arbitration. If a dispute is not resolved, it will be settled by binding arbitration under the American Arbitration Association's rules, including its Consumer Rules where they apply, in Williamson County, Texas, or by video. YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. Either party may instead bring an individual claim in small claims court if it qualifies, and either party may ask a court to protect intellectual property or confidential information.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any permitted court proceeding will take place in the state or federal courts located in Williamson County, Texas.
You agree to receive communications from us electronically and that electronic agreements, notices and signatures, including checking a box at checkout, satisfy any requirement that they be in writing. You may unsubscribe from marketing emails at any time using the link in each email.
We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date, and for material changes affecting current customers we will give notice by email. Changes do not apply retroactively to purchases already made.
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor business. These Terms, our Privacy Policy, our Educational and Medical Disclaimer and any program agreement are the entire agreement between us about the Services.
Rock Happy Living LLC
P.O. Box 453, Georgetown, TX 78626
Email: [email protected]